Museum FAQs
General
We generally have school groups during the week from open until early afternoon, especially in the spring. Field trip groups are scheduled two weeks in advance so if you would like to know if we will be busy please give us a call and we will be happy to let you know.
We specialize in early learning and elementary-age students. Our recommended ages are 3–12. Different exhibits may have age restrictions that are posted on their signs. This is for the safety of both the guests and the exhibit. If you are unsure, please ask a staff member for assistance.
No. To enter the museum, your group must include a child. The museum is designed for children 0 to 12 years of age and their families. Children younger than 16 years of age must be accompanied by an adult. Some events may be an exception to this policy and will be specified within the event information.
If you’re an adult without a child interested in visiting the museum during regular business hours, you may schedule an appointment with a member of our management team. A valid ID or driver’s license must be presented upon arrival.
The best way to reach us is via email, but please don’t hesitate to call! Due to being a non-profit we only keep a small staff so that we can give as much back to the community as possible. We apologize if that means a delay in answering any inquiries, and we thank you for your patience.
Email (fastest): info@scitechdiscovery.org
Phone: (469) 896-2188
Daily Discoveries, as well as our regular monthly event & Maker Studio Activities, are included FREE with regular museum admission. Daily Discoveries are held on weekdays at 11 AM & 1 PM for 30 minutes while our Maker Studio is open on Saturday & Sunday. Please check our Daily Discoveries webpage for themes!
Health & Safety
No, we do not require masks in our museum. Please self-monitor your health. If you have a fever or are showing symptoms of an illness, please visit another time.
We are a gun and weapon-free facility with the appropriate signage posted at the entrance of our museum. For our full policy please refer to our policy page.
In compliance with the ADA and Texas State Law Sci-Tech allows official service animals (SA) to accompany their handlers into the museum. Other animals, such as pets or ESA, will not be allowed.
Tickets
If you’re unable to find it, that’s fine! We are able to see online ticket purchases at our front desk. Please tell them the last name used when purchasing the ticket and they will locate you in our system.
Yes, we accept both Pogo Pass & Get Out Passes! It will be accepted for regular General Admission only during our regular business hours. Please check the Pogo Pass & Get Out Pass websites for any questions regarding its usage.
No. While we are a member of ASTC, we are not a part of their passport program. Please refer to their website here if you have any questions.
We do have our own membership program that provides free admission and discounted prices on programs!
Yes, we are a member of Museums for All as of January 2024! Through Museums for All, those receiving food assistance (SNAP benefits) can gain a reduced admission of $3 per person by presenting their EBT card and a photo ID at our front desk. These tickets must be purchased in person and are limited to 4 tickets per EBT card.
For more information on Museums For All, click here.
General Admission tickets, ticket vouchers, donated passes, and Pogo Passes may be used for Special Events. This excludes Special Paid Events that have a higher admission price, and include Spooky Science Night & Count Down to Noon.
Special Paid Events include things such as Spooky Science Night and Count Down to Noon. They are usually held outside of regular museum hours and have a higher ticket price. Members receive a discounted price for these events!
Preparing for Your Visit
Yes! We have a small gift shop located at the front of our museum that takes both cash and credit. Items are usually between $3-$10 with some exceptions.
We are located near Frisco City Center which has lots of great options for lunch spots. Follow these links to check out their parks and restaurants!
While we are not affiliated with the other museums located near us, we highly recommend visiting them as well! For more information about the NVM, Traintopia, and the Heritage Museum, please refer to their websites.
Yes, the exhibit floor is designed to allow space for mobility aids. If one of our movable exhibits blocks a pathway, please let a member of staff know so it can be corrected.
Other sensory accommodations can be made on a case-by-case basis. Please contact us to find out more.
Strollers are permitted inside the attraction. They must be smaller than 31 in. (79 cm) wide and 52 in. (132 cm) long. Stroller wagons of any size are prohibited.
Unfortunately, we do not have a designated area for strollers or wagons at this time. Please make sure to leave them in your car if not needed during your visit.
Proper attire must be worn at all times. Guests are not permitted to wear clothing that has inappropriate language, or which is otherwise offensive.
sci-tech Discovery Center reserves the right to deny admission or remove guests who are wearing inappropriate clothing.
Sci-Tech parking is located in the front of the Discovery Center. It is shared with other organizations located in the building.
If you are visiting for a timed event, please arrive early in case of limited parking availability.