Museum FAQs


We recommend 1 1/2- 2 hours at our museum. The floor is self-guided, hands-on, STEM exploration so you will be able to go at your own pace!

All children under the age of 16 must be accompanied by an adult at all times. Any unsupervised child under 16 will be escorted to the Explore Store and remain there until a parent or caretaker is located. The child will not be allowed to leave the Museum until a parent or caretaker is located.

We specialize in early learning and elementary-age students. Our recommended ages are 3-12 year olds. Different exhibits may have age restrictions that are posted on their signs. This is for the safety of both the guests and the exhibit. If you are unsure please ask a staff member for assistance.

No, to enter the Museum, your group must include a child. The museum is designed for children 0 to 12 years of age and their families. Children younger than 16 years of age must be accompanied by an adult. Some events may be an exception to this policy and will be specified within the event information.

If you’re an adult without a child interested in visiting the Museum during regular business hours, you may schedule an appointment with a member of our management team. A valid ID or driver’s license must be presented upon arrival.

The best way to reach us is via email, but please don’t hesitate to call! Due to being a non-profit we only keep a small staff so that we can give as much back to the community as possible. We apologize if that means a delay in us answering any inquiries and we thank you for your patience.

Health & Safety

No, we do not require masks in our museum. Please self-monitor your health. If you have a fever or are showing symptoms of an illness please visit another time.

We are a gun and weapon-free facility with the appropriate signage posted at the entrance of our museum. For our full policy please refer to our policy page.

In compliance with the ADA and Texas State Law Sci-Tech allows official service animals (SA) to accompany their handlers into the museum. Other animals, such as pets or ESA, will not be allowed.


That’s ok! The email might have gone to spam but we are able to see online ticket purchases at our front desk. Please just tell them the last name used when purchasing the ticket and they will find you in our system.

If you are not able to come at your purchased ticket time please give us a call or email us at and we will help you reschedule your ticket time!

Yes, we have just recently become part of the Pogo Pass program! It will be accepted for regular General Admission only during our regular business hours. Please check the Pogo Pass website for any questions regarding its usage.

No, while we are a member of ASTC we are not a part of their passport program. Please refer to their website, here, if you have any questions.

We do have our own membership program if you would like to join!

Yes, we are a member of Museums for All as of January 2024! Through Museums for All, those receiving food assistance (SNAP benefits) can gain a reduced admission of $3 per person by presenting their EBT card and a photo ID at our front desk. These tickets must be purchased in person.

For more information on Museums For All click here.

General Admission tickets, ticket vouchers, donated passes, and Pogo Passes may be used for Special Events. This excludes Special Paid events that have a higher admission price and include Spooky Science Night & CountDown to Noon.
Special Events include our monthly events and are held during regular business hours and are included in the General Admission price. They are also free for members.

Special Paid Events include things such as Spooky Science Night and Count Down to Noon. They are usually held outside of regular museum hours and have a higher ticket price. They are not free for members but are usually discounted as a member perk.

Preparing for Your Visit

Yes! We have a small gift shop located at the front of our museum that takes both cash and credit. Items are usually between $3-$10 with some exceptions.

We do not have a cafe or lunch room in our museum. Food and drink are not allowed in our exhibit halls or Discovery Stage. There are vending machines and a small snack area located in the public library adjacent to our building.

We are located near Frisco City Center which has lots of great options for lunch spots. Follow these links to check out their parks and restaurants!

While we are not affiliated with the other museums located near us we highly recommend visiting them as well! For more information about the NVM, Traintopia, and the Heritage Museum please refer to their websites.

Yes, the exhibit floor is designed to allow space for mobility aids. If one of our movable exhibits blocks a pathway please let a member of staff know so it can be corrected. 

Other sensory accommodations can be made on a case-by-case basis. Please contact us to find out more.

No, unfortunately we do not have a designated area for strollers or wagons at this time. Please make sure to leave them in your car if not needed during your visit. 

Sci-Tech parking is located in the front of the Discovery Center. It is shared with other organizations located in the building.

If you are arriving for a timed event please arrive several minutes early in case of limited parking availability.