Museum FAQs

What will my visit look like?

We recommend 1 1/2- 2 hours at our museum. The floor is self guided, hands on, STEM exploration so you will be able to go at your own pace!

Are my children the right age to enjoy the museum?

We specialize in early learening and elementary age students. Our reccomended ages are 2-12 year olds. However you are never to old to learn and we have no age restrictions!

Do you have a place to eat lunch?

We do not have a cafe or lunch room in our museum. Food and drink at not allowed in our exhibit halls or Discovery Stage. There are vending machines and a small snack area located in the public library adjacent to our building.

We are located near Frisco City Center which has lots of great options for lunch spots. Follow these links to check out their parks and restaurants!

Do you have a gift shop?

Yes! We have a small gift shop located at the front of our museum that takes both cash and credit. Items are usually between $3-$10 with some exceptions.

Can we visit the other museums located in the Frisco Discovery Center on our visit?

While we are not affiliated with the other museums located near us we highly recommend visiting them as well! For more information about the NVM , Traintopia and the Heritage Museum please refer to their websites.

What is the best way to contact you?

The best way to reach us is via email, but please don’t hesitate to call! Due to being a non-profit we only keep a small staff so that we can give as much back to the community as possible. We apologize if that means a delay in us answering any inquires and we thank you for your patience.

Do you require masks?

No, we do not require masks in our museum. Please self monitor your health. If you have a fever or are showing symptoms of an illness please visit another time.

What if I purchased tickets and can’t come at that time/day?

If you are not able to come at your purchased ticket time please give us a call or email us at and we will help you reschedule your ticket time!

What if I didn’t recieve an email after purchasing a ticket online?

That’s ok! The email might have gone to spam but we are able to see online ticket puchases at our front desk. Please just tell them the last name used when purchasing the ticket and they will find you in our system.

What is your weapon policy?

We are a gun and weapon free facility with the appropriate signage posted at the entrance of our museum. For our full policy please refer to our policy page.

Are you a member of the ASTC passport program?

No, while we are a member of ASTC we are not a part of their passport program. Please refer to their website, here, if you have any questions.

We do have our own membership program if you would like to join!